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Prepared to Order

Jumbo Lump Crab Cakes

Made with over 90% fresh crab.

Fresh Domestic

EZ Peel & Eat Large Shrimp

Ready to cook in signature flavors.

Fresh Shucked Chesapeake Bay Oysters Rockefeller & Chesapeake 

Ready to cook & enjoy.

Shipping & Returns

 

Packing Information

Once we receive your order, all items will be prepared fresh and packed immediately by our team.

As a family owned and operated business we take just as much consideration packing your order as we due preparing the items. Each item is packaged individually and labeled.

Your order will be packed in a heavy-duty corrugated box, premium quality ice packs, and a space travel proven insulated bag with clear identifiers of “Perishable & Fragile” contents on the outside of the box to insure safe transportation.

Overview

  • All items are individually vacuum sealed and packed. Most within oven ready containers or ready to heat containers.
  • We ship in heavy duty corrugated boxes with a space age insulated material to insure your items will maintain a refrigerated temperature and will be fresh to enjoy.
  • Exterior of shipping box will be labeled with highly visible identifiers of Perishables and Fragile contents to insure safe transportation.

 

Order and Shipping

  • All items ordered Monday thru Thursday will be prepared fresh, packed, and shipped the following day of ordering.
  • All items ordered Friday thru Sunday will be prepared fresh, packed, and shipped on Monday.
  • During the pandemic. Shipping companies such as FedEx are not guaranteeing except deliver days such as Saturday delivery. We recommend you order three days prior to a specific date to insure delivery.
  • Express Service Availability regarding Friday Orders for Saturday Delivery call 888-4MD-Crab prior to Noon (EST) on Fridays other than holidays.

 

All Shipping Estimates are based on Shopping Cart Value at Checkout.

Regionally Next Day FedEx (Except Saturday Delivery)

  • Total Purchase of LESS THAN $199.99 = $39.99
  • Total Purchases OVER $199.99 = $59.99

National Next Day FedEx (Except Saturday Delivery)

  • Total Purchase of LESS THAN $199.99 = $39.99
  • Total Purchases OVER $199.99 = $59.99

 

To inquire about available Express service for Saturday Delivery for orders placed Thursday or Friday please call 888-4MD-Crab (888-463-2722) prior to FRIDAYS AT NOON (EST)

 

 

Returns Policy

100% Satisfaction Guaranteed

If you have any issue with your perishable product shipment you must contact us within 24hours of receipt.

Due to the perishable nature of our products, they cannot be returned. We will gladly refund or replace a package that was not delivered or was delivered in a bad/damaged condition.

The way to address this issue is to call us immediately at 888-4MD-Crab (888-463-2722). We will also request you to provide your first & last name, shipping address, and a short description with pictures of the package and items to info@chesapeakebayprovisions.com

 

Requested Refunds for lost items during shipping.

We always will attempt to replace your items if lost by the shipping carrier with the utmost priority. However, if a refund request is made to us due to a lost shipment, Chesapeake Bay Provisions will process your request immediately.

PLEASE NOTE: Depending on the bank/issuer of your credit or debit card, sometimes refunds will take up to 10 business days to be credited to your account on behalf of your bank/issuer of your credit or debit card.

 

 

 

 

 

 

 

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